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Nuku'alofa Rentals Tonga Nuku'alofa

Emerald Hotel | Hotel in Nuku'alofa

| 7.0 (153 Reviews) |  1 Bathroom
Nuku'alofa Hotel | Emerald Hotel

Hotel in Nuku'alofa

Along with a restaurant, this hotel has a bar/lounge and concierge services. Self parking is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Business Services
Bedding/Linens
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability early check-in fee: usd 25 late check-in subject to availability late check-in fee: usd 25 for check-in between 10:00 pm and 6:30 am minimum check-in age: 18
Check-out
Check-out before 10 am late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. rollaway/extra beds are available for usd 35.0 per day. cribs (infant beds) are available for usd 25.0 per stay.
Payment Policy
Airport shuttle fee: usd 25.00 per person early check-in fee: usd 25 (subject to availability) late check-in fee: usd 25 for check-in between 10:00 pm and 6:30 am late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 25.0 per stay rollaway bed fee: usd 35.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property included wifi is limited to 100 mb per guestroom, per stay. a surcharge applies for additional usage.

Reviews

Lute
Sep 25, 2026 01:56:20 PM
Review Score:   8
Summary: when we checked in on 9/21 the receptionist was so rude. Rather then asking how can I help you she said in a rude town what do you want. I stood there waiting cause she was typing and didn’t acknowledge that I walked in and when I stood there for 3min she then said what do you want? I then said I wasn’t sure whether you she was busy cause she didn’t greet me she was just glued to her screen and didn’t say anything. She then check me in asked my id then told me I have to return the key to the front desk when I check out. She seemed as if she was rushing. I then asked where the elevator was cause he had a lot of luggage and she said they didn’t have one. I asked how many floors and which floor was our room on and she said all the rooms were on the second floor. I told her it was our first time the hotel and wasn’t familiar with the hotel. She brushed me off and continue typing what ever it was that she was typing. I felt like I was bothering her. Mind you we got in on a later flight and got to the hotel around 930pm and were super tired. Anyway we went upstairs and looked for our room. It was confusing cause our room was at the end of the hall on the otherside of the staircase . rooms were huge and the bed was very big (king bed) which was amazing. After bringing our stuff upstairs I and getting settled in my mom and I couldn’t figure out how to turn off the main room lights. We pushed every button and still could t figure it out.she rudely said it’s on the wall but it wasn’t
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Emerald Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Emerald Hotel starts from $113 per night with includes Business Services, Bedding/Linens, Child Friendly, Kitchen, Laundry, Designated Smoking Area, TV, Restaurant, Bar, Toiletries, Guest Services, Internet, Air Conditioner, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Emerald Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Emerald Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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