Emerald Hotel | Hotel in Nuku'alofa

| 7.0 (142 Reviews) |  1 Bathroom
Nuku'alofa Hotel | Emerald Hotel

Hotel in Nuku'alofa

Along with a restaurant, this hotel has a bar/lounge and concierge services. Self parking is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Business Services
Bedding/Linens
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Towels
  • Rainfall showerhead
  • Free toiletries
  • Private bathroom
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding
  • Bed sheets
  • Local maps
  • Iron/ironing board (on request)
  • Separate sitting area
  • Soundproofing
  • Desk
  • Slippers
  • Turndown service
Breakfast
  • 1 bar
  • Room service available
  • 1 restaurant
  • Coffee/tea maker
  • Electric kettle
Parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
Accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Well-lit path to entrance
  • Handrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Wheelchair-accessible restaurant
  • This property does not have elevators
  • Wheelchair-accessible lounge
Activities
  • Whale watching
  • Bicycle rentals
  • Playground
Entertainment
  • Digital channels
  • 42-inch LCD TV
  • Premium channels
General
  • Meeting rooms
  • Free newspapers in lobby
  • Banquet hall
  • Gift shop/newsstand
  • Front-desk safe
  • English
  • Chinese (Mandarin)
  • Designated smoking areas (fines apply)
  • TV in lobby
Guest Services
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Daily housekeeping
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services
  • Laundry facilities
  • Dry cleaning service
  • Porter/bellhop
  • Front desk (limited hours)
Internet
  • Available in all rooms: WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight early check-in fee: usd 25 early check-in subject to availability late check-in fee: usd 25 for check-in between 10:00 pm and 6:30 am late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 10 am late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 35.0 per day. cribs (infant beds) are available for usd 25.0 per stay.
Payment Policy
Airport shuttle fee: usd 25.00 per person early check-in fee: usd 25 (subject to availability) late check-in fee: usd 25 for check-in between 10:00 pm and 6:30 am late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 25.0 per stay rollaway bed fee: usd 35.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges included wifi is limited to 100 mb per guestroom, per stay. a surcharge applies for additional usage. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Venetia
Feb 16, 2026 12:23:13 AM
Review Score:   4
Summary: 3-star at best and that's being generous. The walls are not insulated from noise. Old outdated furnishing, pillow cases seemed clean, but stained, sheets torn in places, ceiling, walls and wood trim peeling in places, bathroom fan didn't work, towels felt like sandpaper, strong smell of disinfectant, TV was broken, they couldn't fix it and wouldn't replace it, just said "oh well," sketchy wifi, but nice staff-Nai is awesome, good AC and close to the ocean. You could do better with a different hotel, one that actually provides the services that it advertises.
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Room Arrangement

Room Info Facilities
Executive Mini Suite Sea View
Room Size: 323 square feet m2
1 King Bed
Executive Mini Suite Sea View

General

Rollaway/extra beds (surcharge), Square meters - 30, Number of bedrooms - 1, Ping - 9.08, Wardrobe or closet, Sea view, Balcony, Square feet - 323, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe King Room, Sea View
Room Size: 237 square feet m2
1 King Bed
Deluxe King Room, Sea View

General

Rollaway/extra beds (surcharge), Square feet - 237, Number of bedrooms - 1, Wardrobe or closet, Ping - 6.66, Balcony, Beach view, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Deluxe King Room, Upstairs, Garden View
Room Size: 237 square feet m2
1 King Bed
Deluxe King Room, Upstairs, Garden View

General

Square feet - 237, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Deluxe King Room, Downstairs, Garden View
Room Size: 258 square feet m2
1 King Bed
Deluxe King Room, Downstairs, Garden View

General

Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 1, Low-height bed, Garden view, Ping - 7.25, Square meters - 24, Wheelchair accessible, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Twin Room
Room Size: 280 square feet m2
2 Queen Beds
Deluxe Twin Room

General

Ping - 8, No rollaway/extra beds, Square feet - 280, No cribs (infant beds), Number of bedrooms - 1, Garden view, Wardrobe or closet, Square meters - 26, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Emerald Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Emerald Hotel starts from $126 per night with includes Child Friendly, Internet, Parking, Designated Smoking Area, Restaurant, Bar, Kitchen, Laundry, Air Conditioner, TV, Business Services, Bedding/Linens, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Emerald Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Emerald Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.